A few months ago I was having a pint with a mate of mine and he seemed a bit agitated. I asked him what was going on. “Let’s get another round, and I’ll tell you,” he said, rolling his eyes.
I’d scarcely got the drinks back to the table, and he was off. He launched into a tirade about a meeting at work the previous week and how unimpressed he was…
Would you take a seat on a plane with a pilot who’s never flown before? I doubt it. And I think you’d be pretty unhappy if your Premier League team did no pre-season training. Either of those would be unthinkable. At worst, life threatening; at least, risking a poor…
This is one of the most powerful communication techniques available, yet one of the most undervalued and under-used. And it doesn’t involve saying a single word.
You can apply this technique in both a macro sense and a micro sense to maintain focus, calm your nerves, and build rapport and engagement no matter what the context.
If that sounds a little mysterious, play the video and let me explain - it’s less than 2 minutes.
#dominiccolenso #impact #communication
